Third party applications

Interface to a wide variety of external applications

Applications

OVERVIEW

The UrsaLeo Cloud platform has been tested with a variety of external applications

Robust APIs allow data to be sent and received by 3rd party applications. In addition to direct API connections Zapier allows connection to 100's of other applications and additional business logic options

Gmail

Email can be sent directly from UrsaLeo's platform, but if you prefer to generate a email form a different domain or apply additional business logic before sending a mail, gmail works well.

  • Variables are passed from UrsaLeo's platform to be used in the mail
  • Zapier can filter based on incoming message data allowing complex business logic to be applied

Teams

Group instant messaging has become a popular alternative to email. We've tested both Microsoft Teams and Slack.

  • Messages can be sent to any channel and include variables
  • Zapier can filter based on incoming message data allowing complex business logic to be applied

Slack

Group instant messaging has become a popular alternative to email. We've tested both Microsoft Teams and Slack.

  • Messages can be sent to any channel and include variables
  • Zapier can filter based on incoming message data allowing complex business logic to be applied

Saleforce

Salesforce is increasingly popular as a maintenance tool as well as a CRM. UrsaLeo can create a ticket based on incoming sensor values.

  • Creates a Case directly in salesforce Lightning
  • Salesforce can then route case to appropriate support team
  • Variables passed inside the API such as rule type and sensor name

Zendesk

A modern ticket management and maintenance tool, UrsaLeo can create automatic tickets and assign them

  • Cretae and assign tickets
  • Pass variables through the API